Why a Social Media Strategy?

Written by Allison Herrera

I would argue that a brand’s social media might just be the most important aspect of their marketing strategy. I know, that’s a bold statement, but think about it….

How do you find most of the brands you use? Social media. Where do you go to see real people experiencing a product? Social media. Where do you go when you have a concern about the brand or their product? Social media.

Social Media is where brands can be their most authentic selves and can interact with their customers on a more personal level – all while promoting their product in a subtle, but effective way.

Prioritizing social media can flip your whole brand upside down. You’ll start seeing better results, higher levels of engagement, and (hopefully) an increase in revenue. Understanding the importance of not only implementing social media marketing, but prioritizing it as well can be extremely beneficial for strengthening your brand and the connection to your audience.

Show Your Customers Your Personality

This is your chance to show everyone the best aspects of your business or brand. Consider what your audience may want to know or will be the most helpful information. Your social media profiles are a hub of information for your customers – from opening hours to products to menus.

You want to make sure that you are highlighting how trustworthy your business is, that means sharing everything about your business. We use social media as a tool for our clients in sharing your staff bios, product photos/videos, behind the scenes content, etc. Don’t forget to always incorporate your company’s core values, brand voice, and uniqueness in every post you create.

You can also use your social media as a hub in highlighting what makes your business unique and sets you apart from your competition. Keep your branding consistent, yet still trendy – you want to keep attracting customers for as long as you can.

Remember that social media is not the place to be inauthentic! You want to invest your time in your social media to keep the connection to your customers as authentic and as real as possible.

Target and Attract Your Audience

Social media serves multiple purposes, so narrowing down how you want to use it and who you are trying to reach through messaging is crucial. With the advancements in social media, reaching and interacting with your audience through social media provides value, while remaining more of a low-cost way of marketing your business. If you concentrate on the characteristics of your target audience, you can effectively personalize messages that appropriately resonate with your target audience. For example, the mediums and language you would use to connect with a Gen-Z female varies from how you would attract an audience of male baby boomers.

To help you determine your target audience, ask yourself these questions:

  • Who is the audience you’re trying to reach?
  • What platforms does this audience typically use?
  • What trends are popular among this audience?

 

Diversify Your Content

Not all social media platforms are created equal. Consider what your business is and how it can grow on certain social media platforms. For example, an interior designer might do better on Pinterest than someone who is in plumbing. Also, every platform has their own content that may perform better than on another. Consider Reels – they were initially only made for Instagram, but now you are able to watch them on Facebook.

Being able to diversify your content is a great way to connect with your audience while maintaining a consistent presence on social media. But remember, not all content is meant for all platforms. Below is a breakdown of each popular platform and their purpose.

  • Facebook: You’re allowed to post a range of content like pictures, videos, articles, and galleries. With Facebook you can reach a large audience because everything is so public.
  • Twitter: Remember you are limited with your characters, 280 characters to be exact. Messages are going to be more short, sweet and to the point, maybe even a little informal. But you’re able to post photos, videos and articles to accompany your text.
  • Instagram: This is your hub for sharing photos and videos! There’s many different ways to reach your audience: hashtags, locations and tagging users.
  • LinkedIn: Consider this or professional network. You can share posts or articles related to your business or your industry. This will be a great hub to collect new employees and share your current company culture.
  • Pinterest: Remember her? This platform lets users discover new content like pictures and articles that are based on their favorite interests. Users are able to browse by topic and categorize everything they find into boards for future use.
  • TikTok: He’s the new kid on the block that works off of short form video clips. The audience on TikTok is a much younger audience and you need to stay relevant. But because they are a newer app, it’s a little easier to go viral and reach a wider audience

Don’t limit yourself to one platform – consider having a range of social profiles. But, keep in mind to diversify your content. Some content may not be relevant to certain platforms. It can take a lot of time and energy to create different content for different profiles. Consider hiring a marketing agency, a.k.a us, to help you plan your content!

Create An Attainable Plan

After assessing your clients’ needs, it’s time to put together their goals with an attainable and specific plan. Whenever we welcome a new account to the Uptown Girl Media family, we explain that marketing is not a “one size fits all”, so each client’s plan differs based on what we refer to as “SMART Goals” – an acronym we use for goal setting. Click here and read our blog post all about SMART Goals.

Track EVERYTHING

It’s incredibly important to track how well your social media content is working or if you need to adjust your strategy. But there are many numbers to process, which can become overwhelming. Start off by focusing on your followers, then process engagement you’re receiving. This can help you determine what your followers love or hate, and is also a great start to tracking your overall goal.

Don’t get discouraged if you aren’t seeing results right away! Social media is a process and results can take as long as 12-18 months. Rome wasn’t built in one day 😉

Wondering what else you can track on social media? We can help break down your data to give you a full report of how your social media is performing.

Getting your brand out there can be hard, especially when there are millions of social media users competing against. Understanding why you should prioritize social and the benefits that can come from that is a great start!

Overall, social media is a serious game changer in pushing your brand to where you aspire it to be. Does this all still seem a little confusing to you? It’s okay – that’s why we’re here to help. Social is our speciality, and we would love nothing more than to assist you in transforming your business. Ready to strengthen your brand and get social? Give us a call!

Why a Social Media Strategy?

Written by Allison Herrera

I would argue that a brand’s social media might just be the most important aspect of their marketing strategy. I know, that’s a bold statement, but think about it….

How do you find most of the brands you use? Social media. Where do you go to see real people experiencing a product? Social media. Where do you go when you have a concern about the brand or their product? Social media.

Social Media is where brands can be their most authentic selves and can interact with their customers on a more personal level – all while promoting their product in a subtle, but effective way.

Prioritizing social media can flip your whole brand upside down. You’ll start seeing better results, higher levels of engagement, and (hopefully) an increase in revenue. Understanding the importance of not only implementing social media marketing, but prioritizing it as well can be extremely beneficial for strengthening your brand and the connection to your audience.

Show Your Customers Your Personality

This is your chance to show everyone the best aspects of your business or brand. Consider what your audience may want to know or will be the most helpful information. Your social media profiles are a hub of information for your customers – from opening hours to products to menus.

You want to make sure that you are highlighting how trustworthy your business is, that means sharing everything about your business. We use social media as a tool for our clients in sharing your staff bios, product photos/videos, behind the scenes content, etc. Don’t forget to always incorporate your company’s core values, brand voice, and uniqueness in every post you create.

You can also use your social media as a hub in highlighting what makes your business unique and sets you apart from your competition. Keep your branding consistent, yet still trendy – you want to keep attracting customers for as long as you can.

Remember that social media is not the place to be inauthentic! You want to invest your time in your social media to keep the connection to your customers as authentic and as real as possible.

Target and Attract Your Audience

Social media serves multiple purposes, so narrowing down how you want to use it and who you are trying to reach through messaging is crucial. With the advancements in social media, reaching and interacting with your audience through social media provides value, while remaining more of a low-cost way of marketing your business. If you concentrate on the characteristics of your target audience, you can effectively personalize messages that appropriately resonate with your target audience. For example, the mediums and language you would use to connect with a Gen-Z female varies from how you would attract an audience of male baby boomers.

To help you determine your target audience, ask yourself these questions:

  • Who is the audience you’re trying to reach?
  • What platforms does this audience typically use?
  • What trends are popular among this audience?

 

Diversify Your Content

Not all social media platforms are created equal. Consider what your business is and how it can grow on certain social media platforms. For example, an interior designer might do better on Pinterest than someone who is in plumbing. Also, every platform has their own content that may perform better than on another. Consider Reels – they were initially only made for Instagram, but now you are able to watch them on Facebook.

Being able to diversify your content is a great way to connect with your audience while maintaining a consistent presence on social media. But remember, not all content is meant for all platforms. Below is a breakdown of each popular platform and their purpose.

  • Facebook: You’re allowed to post a range of content like pictures, videos, articles, and galleries. With Facebook you can reach a large audience because everything is so public.
  • Twitter: Remember you are limited with your characters, 280 characters to be exact. Messages are going to be more short, sweet and to the point, maybe even a little informal. But you’re able to post photos, videos and articles to accompany your text.
  • Instagram: This is your hub for sharing photos and videos! There’s many different ways to reach your audience: hashtags, locations and tagging users.
  • LinkedIn: Consider this or professional network. You can share posts or articles related to your business or your industry. This will be a great hub to collect new employees and share your current company culture.
  • Pinterest: Remember her? This platform lets users discover new content like pictures and articles that are based on their favorite interests. Users are able to browse by topic and categorize everything they find into boards for future use.
  • TikTok: He’s the new kid on the block that works off of short form video clips. The audience on TikTok is a much younger audience and you need to stay relevant. But because they are a newer app, it’s a little easier to go viral and reach a wider audience

Don’t limit yourself to one platform – consider having a range of social profiles. But, keep in mind to diversify your content. Some content may not be relevant to certain platforms. It can take a lot of time and energy to create different content for different profiles. Consider hiring a marketing agency, a.k.a us, to help you plan your content!

Create An Attainable Plan

After assessing your clients’ needs, it’s time to put together their goals with an attainable and specific plan. Whenever we welcome a new account to the Uptown Girl Media family, we explain that marketing is not a “one size fits all”, so each client’s plan differs based on what we refer to as “SMART Goals” – an acronym we use for goal setting. Click here and read our blog post all about SMART Goals.

Track EVERYTHING

It’s incredibly important to track how well your social media content is working or if you need to adjust your strategy. But there are many numbers to process, which can become overwhelming. Start off by focusing on your followers, then process engagement you’re receiving. This can help you determine what your followers love or hate, and is also a great start to tracking your overall goal.

Don’t get discouraged if you aren’t seeing results right away! Social media is a process and results can take as long as 12-18 months. Rome wasn’t built in one day 😉

Wondering what else you can track on social media? We can help break down your data to give you a full report of how your social media is performing.

Getting your brand out there can be hard, especially when there are millions of social media users competing against. Understanding why you should prioritize social and the benefits that can come from that is a great start!

Overall, social media is a serious game changer in pushing your brand to where you aspire it to be. Does this all still seem a little confusing to you? It’s okay – that’s why we’re here to help. Social is our speciality, and we would love nothing more than to assist you in transforming your business. Ready to strengthen your brand and get social? Give us a call!

Spend Your Holidays with Google

Written by Becca Miller

Edited by Allison Herrera⁣

 

The most wonderful time of the year is almost here…the Holiday Season!

 

 

While this year has flown by, the holidays are also quickly approaching, which means it’s time to batten down the hatches and make sure that your company is prepared with a solid marketing strategy.
Did you know that 49% of consumers say they use Google to discover or find a new item or product. That means that your website and your products are more likely to be found on Google – a crucial tool that customers use on a daily basis.
Google has many features helping you increase your sales, leads, or brand awareness. Each one of their tools is designed to help businesses grow. The best part is most of their tools are free!

Let’s start with your Google My Business page. It’s free to set up or claim, if it is already set up by Google themselves. Take a look below – with these listings you are able to give your customers all the information they may need about your business. This can be everything from reviews to contact information to photos – all helping customers have immediate access to your business.

 

 

Once you’ve made your website and have a Google listing, make sure you connect your Google Analytics to your website to start tracking traffic. This will reveal everything from where people are clicking to where their locations are and more. If you need help trying to decode the information, we can help!

Part of having a website on Google is that they take a look at the back end of your website and learn everything about your business. Google is generous in the sense that it wants to understand your keywords, products, location, images, links, etc. Having specific keywords and best practices are crucial because this is how Google will rank your website. It takes time to build your Google ranking, which means it won’t happen overnight. But, you can trust the experts, aka us, to help you.

Let’s dive into some of the paid tools Google has to offer. The main tool is Google Ads, which is where you can pay Google to run ads all across their networks. There are many different types of ads like:

  • Search: This is a normal search where we can type in a brand name or keyword. If there’s a company that is paying for an ad relevant to our search, then they will appear at the top of the results page. This is a helpful way to make it to the top of the page if your website is still new and hasn’t fully been optimized.

  • Shopping: Shopping ads are extremely useful if your website is shoppable. Customers are able to search what they are looking for, and your brand can showcase the product if it fits the customer’s needs.

 

These Google Ads mentioned above are just a couple of options and extremely useful tools that businesses can utilize in helping increase sales. Google Ads are also a great tool in helping you market your business during this busy holiday time. After all, the holidays are the busiest shopping time of the year, so why not market your business even more than before.

 

Think of Google as a tool that assists in boosting your business and website, and consider us a partner who is expertly trained to use the tool. If you’re ready to take your business to Google, give us a call. We’re more than happy to partner with you on this journey!

SMART Goals

Written by Allison Herrera⁣

Whenever we welcome a new account to the Uptown Girl Media family, we explain that marketing is not a “one size fits all”, so each client’s plan differs based on their goals. When it comes to social media strategies, we walk our friends through what we refer to as “SMART Goals” – an acronym we use for goal setting taken from Professor Robert S. Rubin (Saint Louis University), who wrote about SMART in an article for The Society for Industrial and Organizational Psychology.

SMART Goals

Specific
Keep it simple. This is the 5 W’s we’ve mentioned before – who, what, where, why, which
Who is involved? What do I want to accomplish? Where is it located? Why is this goal important? Which resources or limits are involved?
These questions significantly determine what your purpose for using social media is

Measurable
Unlike other agencies, we use data and statistics in tracking your progress and adjusting your strategy all in order to remain on top
Measurable goals address means of quantity – how much, how many, and how will I know when “x” is accomplished
This is the step that is meaningful and motivating in how we determine and plan on tracking the progress of your initial goals


Achievable (Attainable)

We always explain that your goals should fall as realistically attainable in order to gain success. A simple plan on platforms are also always easy in navigating
This shouldn’t discourage dreaming big, but we don’t own a magic wand and want to ensure all goals are possible, which means identifying missed opportunities and overlooked resources
This is an opportunity in answering questions such as how you can accomplish goals and how realistic are your goals (based on constraints)

Relevant
Relevancy is a conversation we have on a day-to-day basis with all clients. Your social media should bring value to your audience, and relevancy is key in doing so
Your plan should focus on content that…
Feels worthwhile
Understands timing
Addresses needs
Matches your demographic
Resounds messaging
Is applicable in the current environment
Relevant content also focuses on realistic means based on resources and should always focus on producing results
This goal is how your social media will enhance your brand image and business

Timely
This goal is all about time – time-based, time limited, time/cost limited, timely, time-sensitive
Every project needs a deadline or a target date, which gives priority to long-term goals
Time-bound goals answer not only “when”, but what can I do in “x” months from now, along with what can I do today
This goal also ensures carving out time in planning/producing content for progressing your platform(s)

On social media, building a brand’s identity requires much time and patience. But, you must constantly and consistently remain well informed on all of your options, which sometimes adjust over time based on outside factors. That means your goals may shift over time as you/we begin interacting with your followers and learn what content bests resonate with them.

At the end of the day, you know your company and audience better than us. That is why we work hand-in-hand when it comes to your social media strategy, which all depend on your specific goals. Not sure where to start? Give us a call today – we would love helping you out!

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